Toilet Rebate Program

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ToiletRebateThe City of Roswell offers a toilet rebate program, which allows Roswell residential water customers the opportunity to apply for a rebate if they have installed a new, low flow toilet in their residence. Toilet rebates are limited and will be issued on a first come, first serve basis.

As of January 1, 2015, the City of Roswell offers a Multi-Family Toilet Rebate Program for private Townhome, Condominium and subdivisions.

To qualify for the rebate, Roswell residential water customers should meet the following criteria:

  • Have an individual residential account with the City of Roswell and be up to date on billing payments
  • Own or rent a single-family residential home built in 1993 or earlier (this will be verified)
  • Purchase an approved toilet after September 28, 2007 to replace an older toilet using greater than 1.6 gallons per flush
  • Agree to an installation verification visit to ensure your efficient toilets have been installed
  • Agree to complete a program participation survey
  • As of January 1, 2012, only approved WaterSense certified toilets that use 1.28 gpf or less will qualify

Who is not eligible for the program?
  • Customers who have already received a rebate from a District water utility
  • Customers of utilities who are not participating in the program
  • Customers who own or rent a single-family home built after 1993
  • Customers who purchased a toilet before September 28, 2007
  • Customers who currently have a 1.6 gallons per flush or less toilet
  • Non-residential customers

For more information on how to apply, contact the Roswell Water Utility at 770-641-3707. For more details about the program and information about approved toilets, visit