Case Generation

Complaints are received via the City of Roswell App, telephone, email, by letter, or in person:

• Community Development Department
  Code Enforcement Division
  38 Hill St., Suite G-30
  Roswell, GA 30075
  770-594-6101

Upon receipt of a complaint, an initial inspection is scheduled for the following business day. Cases may also be created based on violations officers see while in the field. If a code violation is observed by the officer during the inspection, then a courtesy notice will be issued.

Courtesy Notice

If a courtesy notice is delivered, the property owner has 24 hours, 3 days, or 10 days to comply (as documented on the notice). If a notice is mailed, the property owner has 24 hours, 3 days, or 10 days to comply (depending on the violation).

Compliance

The goal of our division is to bring properties into compliance. Once a violation is corrected, the property may be monitored.

Non-Compliance

If a violation is not corrected in the allotted amount of time, a citation may be issued, or an abatement order proposed.

Citation

Violations which cannot be abated are handled with a court citation. A court date is assigned at the time the citation is issued. Court dates are usually scheduled for 1-2 months from the date the citation is issued. It is then submitted to a court clerk for processing.

Abatement Process

City Code allows nuisances to be abated if not in compliance by the deadline. A work order is generated for a city contractor to abate the nuisance and the cost of the work is billed to the property owner. If the bill is not paid, a lien is placed on the property.

Flowchart from Complaint to Compliance