Roswell, GA
MenuUtility Billing
Contact
Utility Bill Customer Service
Phone: 770-641-3759
Email Us
Monday - Friday
8:00 AM - 5:00 PM
Phone: 770-641-3759
Email Us
Monday - Friday
8:00 AM - 5:00 PM
Report Water Leaks or
Water Quality Issues:
770-641-3707
8:00 AM - 5:00 PM
Monday - Friday
770-640-4100
After Hours Service
Water Quality Issues:
770-641-3707
8:00 AM - 5:00 PM
Monday - Friday
770-640-4100
After Hours Service
Utility Billing Payment Options
Online Payments
Pay your utility bill online
Phone Payments
To look-up and pay by phone, call770-641-3800, you will be prompted with entry instructions after you make your selection. A service fee will apply to payments by phone. It's a fast, simple, and secure way to pay your bill.
Mail-In Payments
If you would like to make a payment by mail, please make checks payable to "City of Roswell" and mail the check and payment coupon (bill stub) to the address listed on the payment coupon:
City of Roswell Utility Payments
PO Box 732680
Dallas, TX 75373-2680
Electronic Billing and Automatic Payments
The City of Roswell Financial Service Division offers you the opportunity to have your City utility billing e-mailed directly to you and two convenient options to have your City utility bill payments automatically paid with a credit card or bank account. Find out more at www.roswellgov.com/eBill.
Disclaimer Statement
See below...
Applications, Documents & Forms
- Roswell Water Utility Rates
- Roswell Stormwater Fees
- Roswell Residential Sanitation Service Rates
- Roswell Commercial Sanitation Service Rates
- AquaHawk Free Water Monitoring Tool
- Application for Utility Account (Garbage & Water)
- Application for Premium Sanitation Service
- Application for Commercial Sanitation Service
- Application for Automatic Bank Draft for Garbage & Water
- Form for Disconnection of Garbage & Water
- Form for Electronic Billing Request
- Form for Large Garbage Item Pickup
- Form for Leak Adjustment
- Form for Real Estate Property Tax/Utility Bill History Request
- Form for Swimming Pool Adjustment
- Form for Utility Account Contact Information
Roswell Water Utility Rates
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Sewer rates are determined by Fulton County for City of Roswell water customers. For more information regarding sewer rates, please contact Fulton County Public Works at 404-612-7400.
Visit www.roswellgov.com/WaterUtility to find our more about Roswell Water Utility.
Visit www.roswellgov.com/WaterUtility to find our more about Roswell Water Utility.
Roswell Water Utility Connection Fees
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Please call 770-641-3759 for more information.
Roswell Stormwater Utility Fees
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*Rate calculated by multiplying total amount of impervious surface times the monthly rate divided by 4,100 square feet.
Visit www.roswellgov.com/stormwater to find our more about Roswell Stormwater Utility.
Visit www.roswellgov.com/stormwater to find our more about Roswell Stormwater Utility.
Roswell Residential Sanitation Service Rates
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Please call 770-641-3759 for more information.
Roswell Commercial Sanitation Service Rates
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Disclaimer Statement
If you have questions or concerns regarding a payment you have made on the City of Roswell's website, please feel free to call the City of Roswell's Finance Department at
If you make a payment online, your payment will be posted to your account the following business day. For example, if you make a payment on Friday, your payment will be posted to your account the following Monday. If you select the Submit Payment icon more than once, your credit card could be charged more than once. If this happens to you, or if you over-pay in error, and you would like your credit card to be credited, please contact the City of Roswell's Finance Department, Monday through Friday 8:00 AM to 5:00 PM at
If you choose to charge back a payment you have made in error through your credit card company, your account will be charged $25 each time.